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Can’t find the answer you’re looking for? We’ve shared some
of the most frequently asked questions to help you out!
Shipping Information
Your parcel will be delivered through our trusted shipping partners directly to your provided address. Once your order is dispatched, you will receive shipping confirmation and tracking details to monitor the delivery status.
Delivery charges may vary depending on the product type, order value, and delivery location. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Standard delivery timelines usually depend on your location and product availability. Most orders are delivered within the estimated timeframe mentioned on the product or checkout page, although delays may occasionally occur due to logistics or unforeseen circumstances.
Yes, once your order is shipped, you will receive a tracking ID and courier details so you can track your parcel in real time until it reaches your doorstep.
Orders and Returns
After your order has been dispatched, you will receive an order tracking link or tracking ID via email, SMS, or WhatsApp, depending on the contact details provided during checkout.
If your order has not arrived within the expected delivery timeline, please contact our support team with your order details. We will check the shipment status and assist you with the next steps as quickly as possible.
If your item is eligible for return, you can request a return by contacting our customer support team within the applicable return period. The product must be unused and returned in its original packaging along with all accessories and tags, wherever applicable.
Once your returned item is received and inspected, approved refunds are processed to the original payment method within a reasonable number of business days. The exact time may vary depending on your bank or payment provider.
Payments
We accept secure online payment methods such as credit cards, debit cards, UPI, net banking, and other payment options made available at checkout. Available payment methods may vary based on your location and device.
If gift cards, promo codes, or discount coupons are supported on the website, you can apply them during checkout. Please ensure that the coupon is valid and meets the applicable terms before use.
Payment failures may happen due to network issues, incorrect card details, insufficient balance, expired cards, or interruptions from the payment provider. Please verify your details and try again, or use an alternate payment method.
Once your payment is successfully completed, you will receive an order confirmation message or email with your order details. If the payment amount is deducted but no confirmation is received, please contact support for assistance.
